Understanding End-of-Service Benefits for UAE Domestic Workers

In the UAE, both company employees and domestic workers are entitled to end-of-service benefits as per federal laws. 

However, while companies typically handle gratuity disbursements through their HR departments, families employing domestic workers must navigate the process themselves.

Complexity of Calculations:

Calculating end-of-service benefits for domestic workers can be complex, especially when various factors come into play. 

Questions arise regarding reasons for resignation or dismissal, breaches of contract, and entitlements in different scenarios.

MOHRE’s Online Calculator:

The Ministry of Human Resources and Emiratisation (MOHRE) has developed an online calculator to simplify the process. 

This tool instantly calculates end-of-service benefits based on specific circumstances, ensuring clarity and accuracy.

Using the Calculator: Step-by-Step Guide:

• Step 1: Prepare the Job Contract
• Keep the domestic worker’s job contract handy. You will need details from it to use the calculator effectively.
• Step 2: Access MOHRE’s Official Website
• Visit https://www.mohre.gov.ae/ and navigate to the ‘Services’ tab. From the drop-down menu, select ‘Domestic Workers Calculator.’
• Step 3: Input Basic Details
• Fill out the simple form provided by the calculator, including the start and end dates of the contract, the worker’s salary, and the reason for departure.
• Step 4: Enter Unpaid Allowances
• Specify any unpaid allowances or benefits owed to the domestic worker, such as annual leave salary or compensation for work-related injuries.
• Step 5: View the Calculation
• The calculator will instantly display the total amount owed as end-of-service benefits. If the amount is negative, it indicates that the domestic worker owes the employer instead.

Interpretation of Results:

Understanding the calculated amount is crucial. Positive figures signify the amount owed by the employer to the domestic worker, while negative figures imply debts owed by the worker to the employer, often due to contract breaches.